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Delivery, shipping, payment

Delivery

We deliver with a transport company of our choice to Germany, within the EU and to non-EU countries (e.g. Switzerland).

The delivery takes place with payment in advance at the latest within 3-4 days (Germany), 3-5 days (EU) and 4-9 days abroad after your payment order to the transferring bank or with use of the other methods of payment at the latest within 2-3 days (Germany), 3-4 days (EU) or 4-7 days (abroad) after contract conclusion.

Shipping costs

There are no packaging costs. The shipping costs are:

Germany

For 1-4 pairs of shoes the shipping costs are: 5,90 €.

For 1-2 pairs of insoles the shipping costs are: 2,50 €.

From an order quantity of 5 pairs of shoes we deliver free of shipping costs within Germany.

EU

For 1-4 pairs of shoes the shipping costs are: from 8,90 €.

From an order quantity of 5 pairs of shoes we deliver free of shipping costs within the EU.

Non EU countries

For 1 pair of shoes the shipping costs are: from 19,90 €.

For 2-9 pairs of shoes the shipping costs are: from 29,90 €.

From an order quantity of 10 pairs of shoes or more we deliver to non-EU countries free of shipping costs.

Shipping abroad

In the case of cross-border deliveries outside the European Community (e.g. to Switzerland), additional costs may be incurred - depending on the legal regulations applicable there - such as additional taxes and/or duties, e.g. in the form of customs duties. These costs are not additional shipping costs, so these are to be borne by you. Before placing an order abroad, please check with the competent customs authorities in the country of destination of the delivery.

Current import regulations for Switzerland can be found here: https://www.ezv.admin.ch/index.html?lang=en

means of payment

  •  Vorkasse
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  •   Barzahlung bei Selbstabholung

The seller reserves the right to exclude certain types of payment in individual cases. Invoices issued by the seller are due for payment immediately. You will receive an invoice with VAT shown on it. Upon completion of your order you will automatically receive an e-mail with the total amount of your order as well as our account number. We ship the goods after receipt of money on our account.

Our bank account

DKB Deutsche Kreditbank AG
Der Pantoffelmann
Inh. Gunar Födisch
IBAN: DE62 1203 0000 1003 2091 01
SWIFT: BYLADEM1001

PayPal

info@pantoffelmann.de